Troubleshooting
Find missing visits, fix visitor locations or get your Pro license working.
Exclude SlimStat From Caching and Minification
Fix missing SlimStat visits with page caching: use Client mode, check the actual tracker script, preserve its settings, and keep tracking endpoints dynamic.
Fix Missing Or Wrong Country Codes
Blank, Unknown, or wrong country codes in SlimStat reports: check the .mmdb file, provider setting, consent gate, and proxy IP headers, in that order.
SlimStat Is Not Recording Visits: A Diagnostic Checklist
Ordered checks for a SlimStat install that stopped recording: the stored tracker error code, the consent gate, Tracking Mode, exclusions, caching.
Troubleshooting SlimStat Pro License Activation
Fix SlimStat Pro 3 activation: check Free 6, your license and domain, server HTTPS access to my.wp-slimstat.com, and safe plugin update steps.