Troubleshooting
Visits missing, countries blank, a licence that will not activate — diagnosed in order.
Exclude SlimStat From Caching and Minification
Keep SlimStat tracking behind a page cache: the exact file and endpoint to exclude in W3 Total Cache, WP Rocket, LiteSpeed, Autoptimize and Rocket Loader.
Fix Missing Or Wrong Country Codes
Blank, Unknown, or wrong country codes in SlimStat reports: check the .mmdb file, provider setting, consent gate, and proxy IP headers, in that order.
SlimStat Is Not Recording Visits: A Diagnostic Checklist
Ordered checks for a SlimStat install that stopped recording: the stored tracker error code, the consent gate, Tracking Mode, exclusions, caching.
Troubleshooting SlimStat Pro License Activation
Activate a SlimStat Pro licence, change the registered domain, run one licence across several sites, or transfer it.